Most helpful review

Yes, Ask for Ricky Hen.

I had a leak in my kitchen sink, little nervous about what I was in for. Ricky was great got right to work and did the job very well! Thanks Ricky!!!K
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ID
#1807148 Review #1807148 is a subjective opinion of poster.
Service
Handyman Connection Plumbing Service
Preferred solution
Price reduction

Home Repair

The turn around time was delayed due to confusion regarding the cost of the project. Mixed feedback provided between consumer and multiple project managers/staff. Work was adequately completed but overpriced for what was accomplished. Will likely not use their services in the future.
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ID
#1682579 Review #1682579 is a subjective opinion of poster.
Service
Handyman Connection Repair
New Reviewer
Update by user Jul 21, 2019

Handyman Connections of Chicago, owner Dave Corken. Terrible experience.

Original review posted by user Jul 21, 2019
TERRIBLE! PLEASE DON'T WASTE YOUR TIME AND MONEY AS I DID!!!! Dave Corken presented himself as the owner and did the estimate. He then sent out TK to do the actual work on my bathroom rehab. What...
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1 comment
#1758321

Ive worked for this company and I can tell you right off the bat that one of the reasons the estimates are so high is that handyman connection Takes 50 percent of the workers estimate for themselves in the Canada locations. And 60 percent in the US locations.

So the workers have to bid high to make anything a5 all. Secondly they are bottom of the barrel contractors and should be assumed as such because if they had any decent reputation in the industry they wouldnt need to source work from a place that takes 50 percent of the wages from them.

As a former employee i urge you to stay away. I left because I refused to associate my level of craftsmanship and good name with these con artists.

ID
#1595753 Review #1595753 is a subjective opinion of poster.
Pros
  • Unqualified
  • Unresponsive
  • Unprofessional
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund of product loss - $2K - plus repairs to my home for damage done - $5K - and payment for fees incurred by being displaced from my home for more than 3 months
New Reviewer

Don't *** with my Finances

I used Handyman Connection and they charged me three times! The workman, who did an excellent job, presented me with an invoice, which I paid for by check. Then on my AMX card I had two more charges for the same job. All of the charges for the completed job were different. No supplies were needed. The repairman did not need emergency care or hospitalization! I noticed that the review boxes do not list MANAGEMENT. I wonder why?
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1 comment
#1760742

If you paid by check how did they charge your AMEX?

ID
#1574588 Review #1574588 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Problems with payment
Loss
$1
New Reviewer
My dispute with Handyman Connection and Owner Manager Haider Ghazi: It can happen to You! After a bad job from this company/Franchise, I had a good fight with Haider Ghazi for denying the guarantee in workmanship, He stablished His ground and like a mule he didn't walk...
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1 comment
#1752846

Mr. Chalita, your accusations and distorted facts have been proven false twice by the Better Business Bureau as well as in Dispute Resolution Court, and we were successfully able to collect the compensation from you in full.

The resolutions resulting from both agencies have also been well documented. Let me stress that your behaviour is unethical and your decision to threaten me and the business are unwarranted, unnecessary, and extremely personal. I hope you understand the consequences of resorting to threats, and for distorting the facts.

A further defamation claim has been filed for the consequential damages. Regrettably, you are a red flag for any company you engage with, in any business transaction.

ID
#1484091 Review #1484091 is a subjective opinion of poster.
Location
North Vancouver, British Columbia
Reason of review
Warranty issue
Loss
$3750
Preferred solution
Full refund
New Reviewer

Not happy!

He Kelly never finished the job. The flashing on the back of the house? I kept calling and calling no response. I thought they were a good reputable company sadly I was wrong. Paid him in full said he would be back when the rain stopped? Never did no such thing. . Not happy!
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1 comment
#1592691

Handyman Connection Pantego, TX, is a terrible company to deal with. Owner hires "craftsmen" as he calls them and they present as being knowledgeable.

The guy that came to my home to repair a wall that was damaged from the rain ended up causing more damage by painting the room and not using a drop cloth, not removing any light fixtures but painted around them and leaving paint everywhere. I asked for someone else but the owner kept sending the same guy. The only way I got another guy that was able to fix what the original guy messed up was because the original guy quit.

The room had paint spots everywhere and needed to be replaced. I took the owner of Handy Man Connection, 2108 W Pioneer Parkway, Pantego, Tx to small claims court and he was found guilty and DID NOT PAY for the damage his worker did.

ID
#1367841 Review #1367841 is a subjective opinion of poster.
Location
Puyallup, Washington
Service
Handyman Connection Painting
New Reviewer

Rip Off!

I was a contractor with Handyman Connection of Boise for 3 weeks. I never received full payment on the work I completed and was always promised more if I did more. I witnessed the owner Michael Cook verbally abuse other contractors and never paid what was promised. I am still owed $700.00 from them. When I refused to keep working until I was paid what I was owed, the owner Michael Cook threatened to come to my house and "kick my *** and file suit against me after verbally abusing me on the phone. The office has refused to give me a copy of my contract despite my many request stating I could view it in the office. I have recording of the conversations with the owner proving what type of liar he really is. I also witnessed the owner lie about a job spec directly to a client then ask the contractor to lie as well stating "I will split the money with you". This company is not what it says it is.
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ID
#1359085 Review #1359085 is a subjective opinion of poster.
Location
Garden City, Idaho
Service
Handyman Connection Repair
Cons
  • Liar of an owner
Reason of review
non payment as promised
Loss
$700
Preferred solution
payment owed

I was overcharged for the amount of work that was done

I had 3 jobs to do - 2 of which were very minor and took him a total of 10 minutes to do. The final job was cleaning my gutters. My gutters are on one level. He had to go home and get a ladder - talk about not being prepared! Anyway, the entire 3 jobs (including the 20 minutes he took to go get his ladder) took no more than one hour to complete. I was charged a total $248.06 which was broken down to labour of $225, WCB 5% of 11.25 and GST of 5% of 11.81. Why am I paying for WCB??? Anyway, the whole thing should not have come to more than $150 tops. The job was done satisfactorily but that's kind of a given. I was still overcharged for the amount of work done and the time it took to get it done.
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1 comment
#1566967

Certain contractors do definitely overcharge their customers. You have to know what a job is worth and if the contractor is someone who thinks he is worth $150/hr - then get someone else. You don't need a master carpenter to drill a screw into a fence.

ID
#1358331 Review #1358331 is a subjective opinion of poster.
Service
Handyman Connection Repair
Reason of review
Fast order processing

Home improvements

I had stuff done my home and they price at one price and after every thing done they give diffrent price and doesnt hall there stuff out theres a big no for me hiring there work to any one
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ID
#1288438 Review #1288438 is a subjective opinion of poster.
Service
Handyman Connection Customer Care
Reason of review
Pricing issue
Had an emailed-confirmed appointment with their man Jim @2pm on Jun 19. The man did not show up and nobody called me to let me know (which one would expect from a company offering professional services), so I called them @2:30 and Grace told me the previous job was...
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ID
#1283508 Review #1283508 is a subjective opinion of poster.
Location
Belmont, California
Service
Handyman Connection Customer Care
Reason of review
Poor customer service

Don’t choose this company

Absolutely *** contractors go for estimate most of them don’t go through out of mine 10 nothing went through it’s *** and costumers are better to contact people from reference or newspapers sometimes. Remember they double the price
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ID
#1256685 Review #1256685 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Handyman Connection Estimate
Reason of review
Pricing issue
New Reviewer

Elders Beware in Colorado Springs, CO

My elder mother and step-father, 70 and 78 respectively, contacted Handyman Connection to have a new safety railing installed at their back door to allow them to safely access their backyard. The job was discussed, a timeline was agreed upon, a contract was drawn and, monies exchanged hands. The job was to include ALL PARTS and labor. Only after calling the company multiple times and threatening a Better Business Complaint did the craftsman arrive on a Saturday. The work was not completed to my step-fathers satisfaction, parts were missing, specifically caps for the railing. When he reached out to Handyman Connection of Colorado Springs, he was met with "what do you expect us to do about missing parts?" The contract was for all PARTS and LABOR, he expected the job to be completed in its entirety. It should not be up to the customer to track down missing parts for an order placed by the contractor. Thus far, Handyman Connection of Colorado Springs has failed to complete the job. Communication with Handyman Connection of Colorado Springs and Handyman Connection Corporate has not yielded satisfaction. Please beware when contracting with Handyman Connection of Colorado Springs.
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ID
#1252583 Review #1252583 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Service
Handyman Connection Installation
Cons
  • Extremely poor service
  • Extremely poor customer service
  • Fact that i was not significant enough to get a return call
Reason of review
Poor customer service
Loss
$892
Preferred solution
Deliver product or service ordered

Quote was way too high for jod

Had a handyman named Josh come out. I only needed A small portion of my subfloor replaced around toilet. My grand total for this job was $720.14 wow!!! Way to high Being that my toilet and sink and vinyl flooring that was previously down was already all taken up due to a tile install appointment with a different company that unfortunately was not licensed to fix my sub floor. I called to inquire why this quote was so High the lady I spoke with agreed it was extremely high and was going to contact Josh to See way so high and give me a call back. I have not heard back from her yet and since then I have had two contractors come out and have not been quoted no more than 140 for the job! Still waiting for the lady I spoke with regarding the high quote to call me back although I do not plan to go with this company. I still would like to know why they Handyman Chose to price gouge me! Was it because I was a woman and he thought I didn’t know any better?
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ID
#1230716 Review #1230716 is a subjective opinion of poster.
Service
Handyman Connection Flooring Replacement Estimate
Reason of review
Pricing issue
New Reviewer

Not Explained

Team in Charleston SC did the work as expected and very polite. At the end they charged me an additional $200 without telling me ahead of time. A cancilation fee, never explained and then $100 more for added time at my home. I don't have a problem with the extra time or cancelation if only someone told me in advance. I liked the contractors but office needs to do a better job in calling the customer to tell them extra fees involved. When I called the office to complain, I was told it was a mistake and someone should have talked to me in advance about the additional charges. It would make things so much easier for both parties if the communication is clear and the customer understands what to expect. I looked at the paperwork and don't see anything mentioning a cancelation fee but only termination of the contract above a $500 amount whithin three business days. Because of this...I probably won't recommend or use them in the future. It is unfortunite as I really liked the contractors themselves and wish they would do a better job of explaining what could happen if needed work is involved or something happens to where you need to reschedule because of a conflicting schedule.
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ID
#1189577 Review #1189577 is a subjective opinion of poster.
Location
North Charleston, South Carolina
Service
Handyman Connection Customer Care
Pros
  • Contractors
Cons
  • Lack of expalaination
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
New Reviewer
They took advantage of my mom & dad, both in their 60's, my dad had renal failure. He passed away unexpectedly after they went through both my mom's & dad's retirement money & disability money totalling almost $49,000. They illegally installed the gas line by putting a...
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ID
#1162765 Review #1162765 is a subjective opinion of poster.
Location
Akron, Ohio
Service
Handyman Connection Plumbing Service
Reason of review
Bad quality

Sketchy Worker

My parents told me they heard good things about a worker at handyman connection and they wanted this fellow to do the work on my house. The guy left both doors open when he was working and this was in the middle of winter. He used acrylic paint on the walls. The walls had oil paint on them and now it’s peeling. The guy never asked me what paint I wanted him to use. He put the back screen door on and you have to slam it to close it. So that has to be redone. He never told me that he broke the decorative window next to the back door. I found out about it when I went back into the house to live in it. We then had to pay him to redo that area. When he should of fixed it himself without charging for it. He missed some trim in the bathroom he had to come back to do it and he charged for that. Their worker also told my parents he would drop bye my house to check in on me to see if I needed any work done. He then started dropping by my place. I felt that he was stocking me at my home. I did let him in one time. I was trying to figure out why this guy was bothering my house. I told him to quit visiting my home and I will call him if I need any work. I called Handyman Connection about the screen door and I told them their guy was dropping bye my home uninvited and I want it to stop. They told me that he is a reverend. I saw no proof that their worker is a reverend. I also would like to know what being a reverend has anything to do with being a handyman? My parents hired a handyman through their company not a reverend. I feel their confused on what services they are proving. I had to explain to them that I know a real reverend canon and I don’t feel that their worker is one. All I can say I’d be careful with who you get from this business for help. My experience upset me, cost extra on fuel and things went missing in my house. I also had to call the guy back to fix mistakes that he made.
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1 comment
#1862545

The work was fine. But the price was over priced.

I had him put together a small dining table and 2 chairs. Then hang about a dozen pictures, wreaths and calendars. I figured it would take about 3 hours. Wrong it took 6 hours and guess what???

He had to charge me for a whole day. $560. When I complained, The response was that what I was quoted.

Yes, but he had also said if it didn't take all day he would knock q big chunk off of that. Just be aware that if you use them, they will not knock off anything, they will work at a snail's pace so they won't have to do that.

ID
#1141751 Review #1141751 is a subjective opinion of poster.
Service
Handyman Connection House Painting
Reason of review
Bad quality

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